1. What Is Responsible Gaming?

Responsible Gaming means enjoying gaming as entertainment while staying within your financial and mental limits. It does not mean you cannot play — it means you are playing mindfully, with awareness and in full control.

Responsible gaming is a core value at 77eb. We believe a truly great gaming experience only comes when players are mentally well, financially secure, and fully in control. Gaming is meant to be fun — not a way to recover losses or get rich quickly.

77eb's core principles: Gaming should be enjoyable, not stressful. Learn to accept losses gracefully and enjoy your wins. But never cross your limits.

Following the best practices of the global gaming industry, 77eb has put in place a number of tools and policies on its platform to help you stay within your limits. These are not just words on paper — we genuinely enforce them.

2. Why Does Responsible Gaming Matter?

Online gaming is now part of everyday entertainment for millions of people in Bangladesh. But like any form of entertainment, it can become harmful without boundaries. Research shows that problematic gaming can break up families, cause serious financial hardship, and have a significant impact on mental health.

The key reasons behind 77eb's Responsible Gaming policy are:

  • Keeping gaming a source of joy — so it can be enjoyed safely for years to come
  • Protection from financial harm — only bet what you can afford to lose without affecting your household
  • Protecting mental health — keeping gaming from becoming a source of anxiety, depression, or stress
  • Protecting family and relationships — keeping gaming from affecting the people you care about
  • Protecting minors — keeping children and teenagers away from gaming
Remember: Responsible gaming is not a weakness — it is the smart choice. A truly smart gamer knows when to stop.

3. Signs of Problem Gambling

We do not always notice when gaming has become a problem. Watch out for the following signs in yourself — recognizing them is not something to be ashamed of, it is a sign of awareness:

Repeatedly betting to chase lost money

Using household money for gaming

Feeling restless or irritable when not gaming

Hiding your gaming from family or friends

Skipping work, study, or sleep to play

Repeatedly returning to gaming despite trying to stop

Gaming with borrowed or loaned money

Spending the day preoccupied with thoughts of gaming

If you notice 2 or 3 of the above signs in yourself, do not wait — seek help now. 77eb's support team and self-exclusion tools are here for you.

4. Set Your Own Limits

77eb's most powerful responsible gaming tool is the ability to set your own limits. You can set or adjust these limits from your account at any time:

Limit Type How it works When it takes effect
Daily Deposit Limit A daily cap applies — you cannot deposit beyond the set amount per day Instant
Weekly Deposit Limit Set a maximum total deposit amount per week Instant
Monthly Deposit Limit Decide in advance how much you'll deposit each month Instant
Betting Limits Set a maximum amount per bet Instant
Loss Limit Automatically stops when a set loss amount is reached Instant
Session Time Limit Decide how long you will play in a single session Instant
Important: Lowering a limit takes effect immediately. To increase a limit, you'll need to wait 24–72 hours — this is intentional, to prevent impulsive decisions.

5. Responsible Gaming Tools

77eb offers a range of practical tools to help you stay in control. These tools are entirely optional and can be activated at any time:

1
Reality Check

A pop-up will appear at set intervals showing a summary of how long you've been playing and how much you've won or lost.

2
Cooling-Off

Take a temporary break from 24 hours up to 6 weeks. You will not be able to log in during this time.

3
Gaming History

View a detailed history of all your transactions and gaming activity — transparency is the first step to staying in control.

4
Promotion Opt-Out

You can opt out at any time if you'd prefer not to receive bonus offers and promotional emails.

5
Auto Logout

You will be automatically logged out after a set period of inactivity or when your session limit is reached.

6
Support Chat

For any responsible gaming queries, speak directly with our support team, available 24/7.

6. Self-Exclusion Process

Self-exclusion is the most powerful step in responsible gaming. When you recognize that gaming is getting out of control, the option to completely disconnect yourself from the platform is in your hands. Follow the steps below to activate self-exclusion:

Step 1 — Log in to your account

Log in to your 77eb account and go to your profile settings.

Step 2 — Open the Responsible Gaming section

Select the "Responsible Gaming" option.

Step 3 — Choose Self-Exclusion

Click on "Self-Exclusion" and choose a duration — 6 months, 1 year, 3 years, or 5 years.

Step 4 — Confirm

Confirm your decision. Your account will be locked immediately.

Step 5 — Get Help from Support (Optional)

You are welcome to contact the support team — they will guide you toward the right help.

Warning: If you attempt to open a new account during a self-exclusion period, it will be detected and blocked. Your account cannot be reactivated before the self-exclusion period ends.

7. Protection of Minors

77eb strictly prohibits anyone under 18 from accessing the platform. Age verification is mandatory at registration, and KYC documents may be requested in cases of suspicion.

Advice for Families

If you have children or teenagers at home, take the following steps:

  • Use parental control software on your device
  • Always keep your login details secure and out of reach of children
  • Set a password on your bank card or mobile banking app
  • Have an open conversation with your children about the risks of online gaming
  • Keep gaming sessions visible to your family — do not play in secret
Keep in mind: If a minor uses your account to gamble, the account holder is fully liable. Please be vigilant.

8. Where to Get Help?

Seeking help to break free from problem gambling takes courage. Beyond 77eb's support team, you can also reach out to professional organizations for assistance. Consulting a mental health specialist or counselor is nothing to be ashamed of.

77eb's dedicated support team is trained in responsible gaming. Reach out to us at any time and share your situation — we will point you in the right direction. Everything you share will be kept strictly confidential.

Tip: Don't keep problems to yourself. Talk to a family member or a trusted friend. Asking for help is the first step toward a solution.