77eb's Privacy Policy —
Your Data Is Safe With Us

Welcome to 77eb. We are committed to providing Bangladesh players with a safe, transparent, and enjoyable gaming environment. This Privacy Policy explains what information we collect when you use the 77eb website or app, why we collect it, and how we keep it secure.

By registering on 77eb or using our services, you agree to this Privacy Policy. We recommend reading it carefully before creating an account for the first time. If anything is unclear, reach out to our support team — we are always happy to help.

We collect various types of information to deliver services on the 77eb platform. This information comes from three main sources:

What you provide directly

• Full name, date of birth, gender
• Email address and mobile number
• Home address and district/division
• ID or passport details (during KYC verification)
• Payment method details (bKash, Nagad, Rocket number)
• Messages sent to support and communication history

Automatically Collected Data

• IP address and device information
• Browser Type and Operating System
• Date and time of platform access
• Games played, bet amounts, and result history
• Login Session and Location Data

What we receive from third parties

• Transaction confirmations from the payment gateway
• Information from identity verification agencies (where required)
• Fraud detection service reports

77eb uses the collected data for the following purposes:

• Account Management: Ensuring secure registration, login, and account safety
• Transaction Processing: Processing deposits and withdrawals quickly and securely
• Identity Verification: Completing KYC verification and preventing fraud
• Customer Support: Resolving your issues and answering your questions
• Personalized Experience: Showing game recommendations and offers tailored to your preferences
• Security Monitoring: Detecting and Preventing Suspicious Activity
• Legal Compliance: Meeting regulatory requirements
• Responsible Gaming: Identifying unusual gaming patterns and providing timely support

77eb does not sell your personal information to third parties. However, it may be shared in a limited capacity with certain trusted partners under specific circumstances:

• Payment Processors: bKash, Nagad, Rocket — for transaction verification only
• KYC Verification Services: Trusted verification agencies to confirm your identity
• Cloud & IT service providers: For data storage and system operations
• Cybersecurity Partner: To prevent fraud and hacking
• Law Enforcement: Upon a lawful order from a court or regulator

All third-party partners are bound by our strict privacy agreements. They may only use data for the specific purpose it was shared, and any use beyond that is strictly prohibited.

77eb uses industry-leading technology to protect your data. Our security infrastructure is continuously updated.

• All data transfers are secured with 256-bit SSL/TLS encryption
• Passwords are never stored — only bcrypt hashes are kept
• Instant alerts and account lockout upon suspicious login attempts
• Two-factor authentication (2FA) available
• Regular security audits and penetration testing
• Both physical and digital security at our data centers
• Real-Time Fraud Detection System Active

Keep in mind, however, that no platform can guarantee 100% security on the internet. That's why it's important not to share your account password with anyone and to change it regularly.

77eb uses cookies on its website and app. Cookies are small text files stored on your device that help improve your experience.

You can disable cookies through your browser settings, though some site features may become limited as a result.

KYC (Know Your Customer) verification is required to make withdrawals or process transactions above certain limits on 77eb. This is part of international anti-money laundering compliance.

What KYC Requires

• Photos of both sides of your National ID (NID) or passport
• Selfie — holding your ID in hand
• Utility bill or bank statement if required

How KYC Documents Are Stored

• Stored on encrypted servers, inaccessible to general staff
• Accessible by authorized compliance team only
• Unnecessary copies are deleted once verification is complete

77eb only retains your data for as long as necessary. Below is a breakdown of how long different types of information are kept:

• Account Information: While the account is active and for 5 years after closure
• Transaction Records: Up to 7 years for legal requirements
• KYC Documents: 5 years after verification, or as required by regulatory guidelines
• Support Messages: 3 years after the issue is resolved
• Cookie & log data: 30 days to 2 years, depending on type

When the retention period expires, your data is securely deleted or anonymized in a way that can no longer be linked back to you.

Every registered user on 77eb has specific rights over their personal data. Knowing and exercising these rights is entirely in your interest.

77eb is strictly prohibited for anyone under 18. We do not collect or process data from minors under any circumstances. Age is verified at registration and reconfirmed during the KYC process.

If a minor has registered by mistake and this comes to our attention, their account will be immediately closed and all stored data will be deleted. If a parent or guardian becomes aware of such a situation, please contact our support team.

77eb reserves the right to update this Privacy Policy as needed. If significant changes are made, we will notify you through the following:

• A notification will be sent to your registered email
• A notification will be displayed when you log in to the platform
• The "Last Updated" date at the top of this page will reflect the change

Continuing to use the platform after any changes will be taken as your acceptance of the updated policy. It's worth taking a moment to read through any changes when they occur.

If you have any questions, concerns, or complaints about this Privacy Policy, please get in touch. Our dedicated privacy team will handle your matter with the attention it deserves.

• Email: [email protected]
• Live Chat: Chat button at the bottom right corner of the platform
• Response Time: Within a maximum of 30 business days

We believe that transparency and trustworthiness are what make 77eb Bangladesh's leading gaming platform. Your privacy is a commitment we stand by — not just a policy on paper.